Terms of Service

Last updated: January 1, 2025

1. Introduction

Welcome to Uplinero ("Uplinero", "we", "us", or "our"). These Terms of Service govern your access to and use of our website at uplinero.com and any related services, informational products, and goods (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these terms.

2. Services

Uplinero offers productivity-enhancing solutions in three categories:

• Professional Services: Consulting sessions, custom software integrations, training workshops, and other bespoke offerings designed to optimize your workflows.
• Informational Products: E-books, online courses, templates, and guides that deliver actionable insights and strategies.
• Goods: Branded merchandise such as planners, notebooks, and accessories that support efficient task management.

3. Eligibility

You must be at least 18 years old and capable of entering into a binding agreement to use our Services. By using Uplinero, you represent and warrant that you meet these requirements.

4. Payment Terms

Fees for Services are listed on our website and are payable in advance unless otherwise agreed in writing. We use secure third-party processors to handle all transactions. You agree to provide current and accurate billing information.

5. Refund Policy

Our refund provisions depend on the type of Service you purchase. Please review the details below carefully.

5.1 Professional Services

If you wish to cancel or reschedule a booked session, you must notify us at least 7 calendar days before the scheduled date. Cancellations made within this period are eligible for a full refund. Cancellations made less than 7 days before the session are not refundable due to the tailored nature of our work; however, you may request one free reschedule to an alternative date, subject to availability. Refunds, when applicable, will be processed via the original payment method within 14 days of approval.

5.2 Informational Products

All sales of digital informational products are final. Once a product is delivered or accessed, it cannot be returned, exchanged, or credited. This policy is necessary because digital content cannot be reclaimed or rendered unusable once distributed.

5.3 Goods

Physical goods purchased through uplinero.com may be returned within 30 days of delivery. Returned items must be unused, in original condition, and in their original packaging. Customers are responsible for return shipping costs unless the return is due to our error. Once we receive and inspect the returned item, we will issue a refund via your original payment method within 10 days.

6. Service Transfers

Professional service bookings may be transferred to another person or entity upon written request to Uplinero no less than 3 days before the scheduled date. Transfer requests received later may be declined, as capacity and preparation are time-sensitive.

7. Changes to Terms

We may update these Terms of Service at any time. The revised terms will take effect upon posting at uplinero.com. Continued use of the Services after changes constitute your acceptance of the updated terms.

8. Contact Information

Address: 301 Front St W, Toronto, ON M5V 2T6, Canada

Business ID: 423604020

Phone: +14166961600

For questions or to initiate a cancellation, visit our contact form.

9. Governing Law

These Terms of Service and any disputes arising out of or related to them are governed by the laws of the Province of Ontario, Canada, without regard to its conflict of law principles.